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When updating the XStore core, the button back to the top became unconfigured

This topic has 9 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

wagnerds

Participant

January 27, 2021 at 12:38

When updating the XStore core, the button back to the top became unconfigured and was enlarged in a giant way. I had to disable the function, because I didn’t find an option for the correction. I need help from support. I am with some urgency, because this is having a negative impact on my clients. Awaiting.

Please, contact administrator
for this information.

#270523 Copied Theme version: 7.2.4 WooCommerce version: 4.9.1

8 Answers

Rose Tyler

Support staff

January 27, 2021 at 13:04

Hello,

You just need to clear all cache (browser and CDN).

Regards

#270533 Copied

wagnerds

Participant

January 27, 2021 at 13:08

Before moving to cdn I was already experiencing this error. Yes, I cleared the browser’s cache. But I think that is not the problem.

#270537 Copied

wagnerds

Participant

January 27, 2021 at 13:15

I cleared the cdn cache and the browser. But the error still persists

#270540 Copied

Rose Tyler

Support staff

January 27, 2021 at 13:16

Could you provide temporary wp-admin access?

Regards

#270542 Copied

wagnerds

Participant

January 27, 2021 at 13:25

yes

Please contact administrator
for this information.

#270547 Copied

Rose Tyler

Support staff

January 27, 2021 at 13:29

Please check now – https://prnt.sc/xpka1i It was a cache issue.

Regards

#270550 Copied

wagnerds

Participant

January 27, 2021 at 13:32

Thank you, it was a show! thankful

#270551 Copied

Rose Tyler

Support staff

January 27, 2021 at 13:56

You’re welcome!

Regards

#270555 Copied
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The issue related to '‘When updating the XStore core, the button back to the top became unconfigured’' has been successfully resolved, and the topic is now closed for further responses

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When updating the XStore core, the button back to the top became unconfigured

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