Return to previous page

A tons of issue - by Marketingeskell - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

Marketingeskell

Participant

January 28, 2021 at 13:22

Hi guys! We working on a test site for a new client, before we use xstore many times, but now at this building we realy get mad. In the past update what we doing(elementor,Xstore Core,Xstore theme.) Make the full website horribly…

1, Basic xstore css–get wrong or something issue in display.
2, static block menu get wrong display
3, appearence can’t work well. If i wanna edit the mobile panel names its dissapeared instantly after saving.
4, Everything lose his css style: product etc

#270823 Copied Theme version: 7.2.4.1 WooCommerce version: 4.9.2

5 Answers

Rose Tyler

Support staff

January 28, 2021 at 13:45

Hi,

Thanks for using our theme.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular In case you are working on different projects you need to purchase more licenses.

Do you use File Generator? Make sure that all required elements are included https://gyazo.com/884e624c273677c5408c401b47e22a97

Theme Options > Mobile panel > delete default sections and add own from scratch.

If you need any further assistance, provide temporary wp-admin access, so we can take a closer look.

Regards

#270834 Copied

Marketingeskell

Participant

January 28, 2021 at 14:49

We accept this things, but we work in different ways, we make there sites with own license and when it goes lives, the clients bought they personal license. Depends on how many updates they want to get.

Yes we use files generator, before the last updates everything work well.

Please contact administrator
for this information.

#270849 Copied

Rose Tyler

Support staff

January 28, 2021 at 17:03

As I can see, the required files are not included in the generated file right now. The update can’t affect what files are selected by your there. Go to XStore > File generator, change settings or delete the file at all.

Regards

#270893 Copied

Marketingeskell

Participant

January 28, 2021 at 23:15

Hi Tyler!

Thanks, i deleted old files clear browser cache and regenerate old files, than sites work well again. Thx for the solution !

#270957 Copied

Rose Tyler

Support staff

January 29, 2021 at 08:21

Hello,

You’re welcome!
Have a nice day!

Regards

#270976 Copied
Viewing 6 results - 1 through 6 (of 6 total)