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Update bug? - by cosmo - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler

  • Avatar: cosmo
    cosmo
    Participant
    January 28, 2021 at 15:59

    Hello. Facebook messenger code I have never written anywhere and still shows me, how to delete it?
    https://prnt.sc/xrhq0y
    if you need admin acces:

    Please, contact administrator
    for this information.
    #270874 Copied Theme version: 7.2.4.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2021 at 20:36

    Hello,

    Our theme never had such option. So, check the plugins that you use. Do you have and plugins for the FaceBook?

    Regards

    #270930 Copied
    Avatar: cosmo
    cosmo
    Participant
    January 29, 2021 at 19:21

    You’re right, it was the plugin ‘s fault. But this problem is just on your theme: when I write code, with this code the messenger should appear within 10 seconds of loading the site, but it does not work, why?

    Please contact administrator
    for this information.
    #271145 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2021 at 08:33

    Hello,

    We are not responsible for 3rd party code and plugins. Here is our support policy – https://www.8theme.com/documentation/xstore/support/support/

    Regards

    #271203 Copied
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