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Shop top header missing - by Flavio - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 4 years ago ago by Flavio

Flavio

Participant

January 29, 2021 at 09:37

I have downloaded and installed the Store theme and added my products. When I click “Shop” the shop display OK with top header etc. When I click from the Home menu the vertical bar and click one of the categories, the shop displays without top header, messing up the product view…

#271000 Copied Theme version: 7.2.4.1 WooCommerce version: 5.6

10 Answers

Rose Tyler

Support staff

January 29, 2021 at 10:03

Hello,

Thanks for using our theme. Could you provide temporary wp-admin access?

Regards

#271004 Copied

Flavio

Participant

January 29, 2021 at 10:09

Here the are…

Please contact administrator
for this information.

#271006 Copied

Rose Tyler

Support staff

January 29, 2021 at 10:21

Hello,

You need to add [block id=”4664″] https://prnt.sc/xsvwvp into category description, for example – https://prnt.sc/xsvxsw

Regards

#271011 Copied

Flavio

Participant

January 29, 2021 at 10:30

Ok, tested with one category and it works, thanks a lot 🙂

#271018 Copied

Rose Tyler

Support staff

January 29, 2021 at 10:37

You’re welcome!

Regards

#271020 Copied

Flavio

Participant

January 29, 2021 at 16:57

Now that I have finished putting [block id=”4664″] in all the categories, it works when I click a category from the vertical menu but it doesn’t work anymore selecting a category from the shop…

#271100 Copied

Olga Barlow

Participant

January 29, 2021 at 23:25

Hello,

Fixed. Check now, please.

Regards

#271166 Copied

Flavio

Participant

January 30, 2021 at 09:39

Excellent! Thank you so much! Did I do something wrong?

#271212 Copied

Rose Tyler

Support staff

January 30, 2021 at 10:27

You’re welcome!
It was a fix from our side that will be included in the next theme update also.

Regards

#271230 Copied

Flavio

Participant

January 30, 2021 at 11:14

Cool, thanks! And great support!

#271236 Copied
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