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Problem on Category Filter and Double Total Price

This topic has 6 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

Giovanni

Participant

January 29, 2021 at 22:42

First Problem: When i click on category filter, is not stay open, and is impossible toselect the second category, only mode to select it, is to keep always premed the left button of the mouse.
see video on Private content area.
Second Problem: When i go to checkout i see two time the total price see image below:

Please, contact administrator
for this information.

#271159 Copied Theme version: 7.2.4.1 WooCommerce version: 4.9.2

5 Answers

Rose Tyler

Support staff

January 30, 2021 at 09:16

Hello,

Thanks for contacting us.
Please provide URL, temporary wp-admin and FTP access, so we can check problems more deeply.

Regards

#271209 Copied

Giovanni

Participant

January 30, 2021 at 22:17

wp-admin and FTP access on private area:

Please contact administrator
for this information.

#271346 Copied

Rose Tyler

Support staff

February 1, 2021 at 11:03

Hello,

1) I do not see the problem with the total on your Checkout page. Please clear cache and check one more time. Provide more screenshots of the problem.
2) Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check then.

Regards

#271547 Copied

Giovanni

Participant

February 3, 2021 at 15:54

all two problem is exist and persist, see image and the video in private area..
the double price is only when you confirm the buy.. insert italy for nation and set ( Pagamento alla consegna ) for test a sample payment with not apply any cost for test it.

Please contact administrator
for this information.

#272097 Copied

Rose Tyler

Support staff

February 4, 2021 at 08:40

1/ We added custom code to your child-theme/functions
http://prntscr.com/y8o0z4
It will disable select2 scripts for selects and will show default browser view without bugs -> https://gyazo.com/3f10c552bd4b17bba6ef5612e0cc45e0
2/ Fixed and will be included in next update

Regards

#272223 Copied
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The issue related to '‘Problem on Category Filter and Double Total Price’' has been successfully resolved, and the topic is now closed for further responses

Problem on Category Filter and Double Total Price

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