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BACK TO TOP BUTTON HAVING ISUUES - by Asad

This topic has 12 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

Asad

Participant

January 30, 2021 at 15:58

When i turn on back to top button a lot of padding below footer is added (having website background color) back to top off

back to top on

#271299 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2

11 Answers

Rose Tyler

Support staff

January 30, 2021 at 16:05

Hello,

Could you update the theme to 7.2.4.1 version?

Regards

#271301 Copied

Asad

Participant

January 30, 2021 at 16:12

updated

Still facing the issue

#271304 Copied

Rose Tyler

Support staff

January 30, 2021 at 16:20

Please provide temporary wp-admin access, so we can take a closer look.
Thanks in advance.

Regards

#271306 Copied

Asad

Participant

January 30, 2021 at 16:29

yes i can provide if you contact me some where private

am also having duplication of products on shop page

Please contact administrator
for this information.

#271310 Copied

Rose Tyler

Support staff

January 30, 2021 at 16:55

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
It is safe to provide access via the Private content area, do not worry.

Regards

#271317 Copied

Asad

Participant

January 30, 2021 at 17:31

kindly look at the shop page also it is showing catalog 2 times

let me know when you are finish

Please contact administrator
for this information.

#271324 Copied

Rose Tyler

Support staff

January 30, 2021 at 20:46

Fixed. Clear cache and check now

Regards

#271337 Copied

Asad

Participant

January 31, 2021 at 13:40

Thank issue is resolved

Can you let me know what was the issue so I might avoid it in future

#271443 Copied

Rose Tyler

Support staff

January 31, 2021 at 13:45

You’re welcome!
You are using File Generator (Dashboard > XStore), but styles of Back to top button were excluded there.
Shop page shows products automatically https://docs.woocommerce.com/document/woocommerce-pages/, so I’ve deleted unrequited shortcode from there.

Regards

#271446 Copied

Asad

Participant

January 31, 2021 at 14:38

Thank you so much

#271458 Copied

Rose Tyler

Support staff

January 31, 2021 at 14:40

We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#271460 Copied
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