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I am not able to upload an SVG logo - by Pratik

This topic has 6 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

Pratik

Participant

January 31, 2021 at 12:44

Hello, I know WordPress does not allow to upload SVG files in the Media Gallery by default.

I could manage to upload the SVG file to Media Gallery with a help of a plugin.

See screenshot:
https://prnt.sc/xwzxlv

But when I select it in the Logo Options, it would not show up.

See screenshot:
https://prnt.sc/xwzz2h

Please support

#271427 Copied Theme version: 7.2.4

5 Answers

Rose Tyler

Support staff

January 31, 2021 at 13:12

Hello,

Could you provide URL and temporary wp-admin access?

Regards

#271436 Copied

Pratik

Participant

February 1, 2021 at 06:25

Yes, here it is…

Please contact administrator
for this information.

#271516 Copied

Pratik

Participant

February 1, 2021 at 11:30

Is it solved?

#271557 Copied

Rose Tyler

Support staff

February 1, 2021 at 11:45

Dear Pratik,

As you can see, it is not solved yet. Reply times can vary from time to time and be up to 24 hours Monday – Friday.
I will do my best to help you, but it will take some time.
We have a lot of requests during these days, please be patient. I hope for your understanding.

Regards

#271563 Copied

Rose Tyler

Support staff

February 1, 2021 at 12:04

Done, you can check the Logo now.
As you know, by default WordPress does not allow to upload svg images due to security reasons https://www.wpbeginner.com/wp-tutorials/how-to-add-svg-in-wordpress/
We have installed ‘SVG Support’ plugin which allows you to upload svg to any image fields. I’ve edited your header, the logo is changed now.

Regards

#271568 Copied
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