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Tapping on product image opens in seperate browser tab

This topic has 5 replies, 2 voices, and was last updated 4 years ago ago by Bas Kling

Bas Kling

Participant

January 31, 2021 at 14:33

Hi,

when opening a single product (page) on mobile, then tapping the big picture, opens it up in a separate browser tab, unrestricted for downloading. How do I prevent this? Is there a setting?

#271456 Copied Theme version: 7.2.4.1

4 Answers

Rose Tyler

Support staff

January 31, 2021 at 14:43

Dear Bas_Kling,

Could you provide URL and maybe some screenshots?

Regards

#271461 Copied

Bas Kling

Participant

January 31, 2021 at 15:15

Hi Rose,

basically any product on mobile (Chrome on android).
Website in private

Please contact administrator
for this information.

#271464 Copied
Rose Tyler

Support staff

January 31, 2021 at 15:44
Hi,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. If this doesn’t help, use the next code in Theme Options > Theme custom CSS:

.main-images a.woocommerce-main-image { pointer-events: none; }

Regards
#271468 Copied
Bas Kling

Participant

February 5, 2021 at 17:06

Disabling plugins didn’t help, but your code did.
Thanks!

#272619 Copied
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The issue related to '‘tapping on product image opens in seperate browser tab’' has been successfully resolved, and the topic is now closed for further responses

Tapping on product image opens in seperate browser tab

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