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Again having problems with header update

This topic has 2 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

  • Avatar: Marcel
    Marcel
    Participant
    January 31, 2021 at 16:38

    Trying to just adjust the logo in header to be bigger, but page gets stuck on save and nothing happens. I updated server memory size to 2 GB. Error on server:

    [Sun Jan 31 15:31:42.363314 2021] [proxy_fcgi:error] [pid 10918:tid 139829412972288] [client 41.157.46.110:11524] AH01071: Got error ‘PHP message: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 10557704 bytes) in /home/414917.cloudwaysapps.com/mquwjaswwu/public_html/wp-includes/wp-db.php on line 2056’, referer: https://threebcoffee.co.uk/wp-admin/customize.php?autofocus%5Bpanel%5D=header-builder

    What needs to be changed to get this update working. Thanks

    #271471 Copied Theme version: 7.2.4
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2021 at 16:57

    Hello,

    Contact your hosting provider with this error message and ask to increase PHP Memory limit.

    Regards

    #271473 Copied
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