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Elementor desing, customize desing problem

This topic has 8 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

himera

Participant

February 3, 2021 at 15:24

I literally have a problem with style. I am adjusting the color does not appear. The page color and design that I designed in Elementor deteriorates in terms of style.

#272089 Copied Theme version: 7.2.4 WooCommerce version: up to date

7 Answers

Rose Tyler

Support staff

February 3, 2021 at 17:17

Hello,

Thanks for using our theme.
Your site under maintenance mode, so we can’t check it.
Please describe the problem in more detail with screenshots. Use the Lightshot screenshot tool to share screenshots.
Also, provide temporary wp-admin access, so we can take a closer look.

Regards

#272134 Copied

himera

Participant

February 3, 2021 at 17:54

/wp-admin/customize.php The changes I made here are in terms of style. does not appear on the site. likewise in the elementor editor. Best regards..

Please contact administrator
for this information.

#272139 Copied

Rose Tyler

Support staff

February 3, 2021 at 18:59

Hello,

We can see CDN on your site. Make sure that you cleared CDN cache before checking the result of changes. Please provide an example, what you try to change but can’t. Screenshots will be appreciated.
You can use the Lightshot screenshot tool to take screenshots and share them.

Regards

#272154 Copied

himera

Participant

February 3, 2021 at 19:14

https://prnt.sc/y67cip
https://prnt.sc/y67iji
https://prnt.sc/y67me5
https://prnt.sc/y67p5b
https://prnt.sc/y67qva
https://prnt.sc/y67syb
https://prnt.sc/y67uf3
https://prnt.sc/y67xwa
https://prnt.sc/y67zis

#272161 Copied

Rose Tyler

Support staff

February 3, 2021 at 21:00

Here is what I can see – https://prnt.sc/y6hk2u https://prnt.sc/y6hkw2 https://prnt.sc/y6hli1 https://prnt.sc/y6hn45 https://prnt.sc/y6hnzd https://prnt.sc/y6hp62 and the same when edit page using Elementor – https://gyazo.com/7db25f1593071f25d3cb5859b070a8dc
so if you can see this – https://prnt.sc/y67xwa , it is the effect of cache, maybe cache of your browser of CDN, you need to clear cache.

Regards

#272186 Copied

himera

Participant

February 3, 2021 at 21:30

yes. The changes I made in elementor and customize are not visible on the site. I cleared the cache. Again, the same problem exists.

#272194 Copied

Rose Tyler

Support staff

February 4, 2021 at 10:28

Dear,

As was mentioned, I can clearly see all changes, so there is no problem with the theme. Check screenshots one more time.
Have you tried to check the site via an incognito browser? Could you temporarily disable CDN at all?

Regards

#272248 Copied
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