Product disappeared after adding attributes

This topic has 7 replies, 2 voices, and was last updated 4 years ago ago by Olga Barlow

  • Avatar: vincentdv
    vincentdv
    Participant
    February 8, 2021 at 19:25

    Hi, I am currently using Tea Theme,
    After adding attributes (spicy/non spicy) to my products, my products disappear from the Best Offer section on homepage.

    There are many problems after I added a spicy/non spicy attribute.

    Thank you very much.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: vincentdv
    vincentdv
    Participant
    February 8, 2021 at 19:41

    Not sure why suddenly my product image can’t be seen on homepage.
    But the same product image can be seen on single product page.

    Please help, thank you.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2021 at 23:55

    Hello,

    Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail?

    Regards

    Avatar: vincentdv
    vincentdv
    Participant
    February 11, 2021 at 10:17

    On homepage, product image not shown.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 16:46

    Hello,

    If you use the lazy-loading option of the third-party plugins for the images then keep this option in position Default https://prnt.sc/z3y5pq Check site now.

    Regards

    Avatar: vincentdv
    vincentdv
    Participant
    February 11, 2021 at 17:35

    Thank you very much for help!

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 11, 2021 at 19:26

    Hello,

    You are welcome.

    Regards

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘Product disappeared after adding attributes’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.