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Sticky on single page - by Stefano - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

Stefano

Participant

February 10, 2021 at 10:55

Hi,
i set the first column of the product page as sticky but it doesn’t scroll to the end of the column, it crashes pretty much almost immediately.

https://packservices.cloud/prodotto/fusti-a-bocca-aperta-in-plastica-hdpe-omologati-adr-onu-sezione-rotonda/

Why ? Are we wrong in the settings?

Thank you

#273406 Copied Theme version: 7.2.4.1

8 Answers

Olga Barlow

Support staff

February 10, 2021 at 17:41

Hello,

Could you, please, provide us with screenshot of the crashed column after the scroll for better understanding?

Regards

#273477 Copied

Stefano

Participant

February 10, 2021 at 18:05

Sure,

http://somup.com/crn6DMD6cz
http://somup.com/crn6DLD6cN

you find it in :
https://packservices.cloud/prodotto/fusti-a-bocca-aperta-in-plastica-hdpe-omologati-adr-onu-sezione-quadrata/

also look at the wish list icon that does not appear. I noticed that these two errors (sticky and wishlist) only appear if the product has variants.

On simple products, however, everything works correctly

http://somup.com/crn6DND6Vn

https://packservices.cloud/prodotto/pallet-in-plastica-impilabili-mis-400-l-x-600-p-x-124-h-mm-4-piedi-dinamica-200-kg-statica-700-kg/

thank you very much

#273481 Copied

Olga Barlow

Support staff

February 11, 2021 at 10:45

Hello,

I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#273611 Copied

Olga Barlow

Support staff

February 11, 2021 at 10:58

Hello,

We see that you use server cache. Could you, please, disable it? We don’t see our changes. Or clear the cache and check if our solution works for you.

Regards

#273616 Copied

Stefano

Participant

February 15, 2021 at 10:44

Hi,

sorry for the delay in the response.

We have moved the site to a new server. We use WPRocket as cache. But I also tried to deactivate the module and / or clear the cache but it always has the same problem:

https://packservices.cloud/prodotto/contenitori-in-metallo/contenitori-metallici-a-fondo-apibilità/contenitori-metallici-a-fondo-apibilità-fondello-doppio/

The left column does not scroll all the way down correctly.

thank you

Please contact administrator
for this information.

#274260 Copied

Olga Barlow

Support staff

February 15, 2021 at 16:02

Hello,

Check again, please.

Regards

#274338 Copied

Stefano

Participant

February 16, 2021 at 09:33

Hello,

sorry for the slow site but we must then transfer it to a better performing server, I am attaching a video because honestly, sometimes it works and sometimes it doesn’t 🙂

http://somup.com/crnDjxDYVO

thank you

Hi

#274493 Copied

Olga Barlow

Support staff

February 17, 2021 at 11:38

Hello,

Provide us with link to product where it does not work.

Regards

#274776 Copied
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