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Slider hight has changed - by Namaste - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 3 years, 8 months ago ago by Robert Hall

Namaste

Participant

February 11, 2021 at 12:51

Hi.

I am not sure what has happened but after we updated woocommerce the slider dimensions changed. We have your default slider on the main page – all the heads of our models are chopped off.
I noticed also some other changes in the formatting (in the checkout section)

Please advise.

Please, contact administrator
for this information.

#273638 Copied Theme version: 7.2.4 WooCommerce version: 5.0

7 Answers

Olga Barlow

Support staff

February 11, 2021 at 18:42

Hello,

Provide us with screenshot of the Theme Options > WooCommerce > Product images settings, please. Is crop option enabled there?

Regards

#273711 Copied

Namaste

Participant

February 24, 2021 at 12:35

Here are our product images settings – does it affect slider?

Please contact administrator
for this information.

#276210 Copied

Olga Barlow

Support staff

February 24, 2021 at 16:09

Hello,

Disable cropping https://prnt.sc/105qqjp if you don’t want to crop product images.

Regards

#276273 Copied

Namaste

Participant

February 24, 2021 at 17:00

Hi,

But my original question was about main slider. Product images are fine. Why my slider all of the sudden is changing – on every screen it is different. (It’s hight). On some screens (bigger) it will chop off the head of the model.

#276295 Copied

Muhammad Zaki

Support staff

February 24, 2021 at 20:17

Hello!

I can see the issue that the slider is being cut of on larger screens. Can you please share the wp-admin details so I can inspect the slider setinngs and help you fix it?

Thank you!

#276355 Copied

Namaste

Participant

February 24, 2021 at 22:19

here

Please contact administrator
for this information.

#276379 Copied

Robert Hall

Support staff

February 25, 2021 at 11:11

Hi

We see your website slider on different screen and it is working absolutely fine height is customize and mange with device resolution. You can adjust your slider height by edit the slider element and set is according to your requirements. https://prnt.sc/106fhhy

It will be more helpful for us if you can send us your website highlighted screenshot where you think your slider is cut off.

#276443 Copied
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