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Variation Gallery Lightbox issue - by Evgeny Babychuk

This topic has 8 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Robert Hall

Evgeny Babychuk

Participant

February 12, 2021 at 22:52

Hello there. I’m trying to disable the lightbox preview when the customer clicks on the product images from the sider. However, it doesn’t work. I’ve tried different ways suggested from these topics but no luck.
https://www.8theme.com/topic/disable-lightbox-for-product-images-on-mobile/
https://www.8theme.com/topic/disable-product-image-zoom-lightbox/

Here is the product page for reference:
https://soxos.ca/product/my-love-face-socks/

Let me know if you need access to admin.
Thank you.

#273949 Copied Theme version: 7.2.4

7 Answers

Olga Barlow

Support staff

February 12, 2021 at 23:04

Hello,

Could you, please, provide us with WP Dashboard access to your site?

Regards

#273952 Copied

Evgeny Babychuk

Participant

February 12, 2021 at 23:13

Sure.

Please contact administrator
for this information.

#273955 Copied

Olga Barlow

Support staff

February 12, 2021 at 23:17

Hello,

Keep this option of Elementor settings disabled https://prnt.sc/z9jvtt
Check the gallery now.

Regards

#273957 Copied

Evgeny Babychuk

Participant

February 12, 2021 at 23:20

Perfect! Thank you so much!
Just one more question if you don’t mind. Is it possible to make the product images gallery looped?
Thank you.

#273958 Copied

Evgeny Babychuk

Participant

February 12, 2021 at 23:21

I mean the whole product gallery

#273959 Copied

Robert Hall

Support staff

February 13, 2021 at 12:33

Hi

We see your website product galley is working fine in your website, if you want change any setting please go to Dashboard > Theme Options > WooCommerce (Shop) > Single Product Builder > Gallery and set it according to your requirements.

Product image gallery looped option is not available in this theme package it need to be customize.

#274010 Copied

Robert Hall

Support staff

February 14, 2021 at 20:08

Hi

Unfortunately, such individual customization is not included in our support. You may contact customization team https://wpkraken.io/?ref=8theme if you need help with this.

If you have any other issue let us know we are always here to provide you customer support.

#274167 Copied
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