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Visual Composer Hanging - by simallindine

This topic has 5 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

simallindine

Participant

December 1, 2014 at 14:28

I’ve been using the Royal theme to build a site and as of this morning every time I try to add a text block in Visual Composer (backend editor) the page hangs with the VC box half open. This makes the site impossible to work on. I know some others who also use the theme and they are having the same problem on their sites.

VC version is 4.3.4
Theme is latest version – 1.5.1
Ultimate addons version – 3.6 (update to 3.6.1 available?)

#27455 Copied

4 Answers

simallindine

Participant

December 1, 2014 at 15:13

A little more info:

It seems that it’s just the tinyMCE editor when adding a text block. It adds a whole bunch of extra markup to every text block like this:

<div class=”page” title=”Page 1″>
<div class=”section”>
<div class=”layoutArea”>
<div class=”column”>
<h1>Are you taking credit for your innovation?</h1>
</div>
</div>
</div>
</div>

#27466 Copied

Robert Hall

Support staff

December 1, 2014 at 15:14

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#27467 Copied

simallindine

Participant

December 1, 2014 at 15:22

Login details in private message

Please, contact administrator
for this information.

#27469 Copied

Eva Kemp

Support staff

December 1, 2014 at 17:01

Hello,

I’ve added Text element on the Test page http://btrcl.dev.cairnagency.co.uk/test/ and it’s working fine:
https://s3.amazonaws.com/fvd-data/notes/168674/1417449525-do515J/screen.png

Please try to check it with some other browser.

Thank you.
Regards,
Eva Kemp.

#27503 Copied
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