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Checkout problem + product problem - by pliee

This topic has 6 replies, 4 voices, and was last updated 9 years, 11 months ago ago by Olga Barlow

pliee

Participant

December 1, 2014 at 17:31

Hello,
I am using the theme “Legenda” and I have two problems:

– In products with variations, unlike other products, when I click on “Add to cart” does not appear on the pop-up but only the warning at the top. Is there a way to make it appear also in this type of products?

– I’m using the checkout step by step. With this type of checkout clicking on “continue” there is no check over the fields. The check is done only at the end. In addition to unregistered users are only prompted the password and appears the error “you must enter the username”. Can I fix it in any way?

Thank you!

Please, contact administrator
for this information.

#27519 Copied

5 Answers

Robert Hall

Support staff

December 1, 2014 at 18:06

Hello,

1) Sorry, but we don’t have such feature in our theme.
2) In this case you need contact to WooCommerce support team. They should provide you with more information.

Regards,
Robert Hall.

#27531 Copied

pliee

Participant

December 1, 2014 at 20:22

Hi robert, the step by step checkout is a function of your theme. I can select it from the 8theme menu in the theme. With the normal checkout it works fine.

#27540 Copied

Eva Kemp

Support staff

December 2, 2014 at 14:24

Hello,

Could you please show a screenshot of your second question to have clearer understanding of the issue?

Thank you.
Regards,
Eva Kemp.

#27661 Copied

pliee

Participant

December 9, 2014 at 12:24

Hi, here the screenshot!
Thanks

#28656 Copied

Olga Barlow

Support staff

December 11, 2014 at 11:06

Hello,

Problem with registration on checkout step by step if option of auto generate password and username is enabled, will be fixed in update.
The control of the checkout required fields is realized at the end of the process in all types of checkout and that cannot be changed.

Regards,
Olga Barlow

#28990 Copied
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