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Xstore doesnt detect php memory limit - by benji610

This topic has 8 replies, 4 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

benji610

Participant

February 22, 2021 at 23:32

Hello guys,

unfortunately XStore cant detect my php memory limit and shows -1 .
Woocommerce status detects 128mb and also php info file does.
Can you help me ? I can not import demo content.

Thank you!

Regards,
Benjamin

Please, contact administrator
for this information.

#275880 Copied Theme version: 7.2.5. WooCommerce version: Newest

7 Answers

Robert Hall

Support staff

February 23, 2021 at 09:18

Hi

Such things should be changed from the server side. Contact your hosting provider and ask for help – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Contact your hosting provider and request the limits be increased to the following minimums – https://prnt.sc/yniy9s
Once the Memory limit and Max execution time will be increased from the server side, click on Check again here – https://prnt.sc/ynj3t3

#275919 Copied

benji610

Participant

February 23, 2021 at 16:30

Hello Robert,
As written above, my hosting Provider already changed php memory Limit as you can See in php Info. Also woocommerce Status says 128m Limit.
Its only xstore doesnt recognize the change, I already refreshed with the Button many Times…

Regards
Benjamin

#276006 Copied

Rose Tyler

Support staff

February 24, 2021 at 09:24

Hello,

Please provide URL, temporary wp-admin, and FTP access.
Thanks in advance.

Regards

#276147 Copied

benji610

Participant

March 2, 2021 at 21:28

Hello, tried it again but couldnt solve the problem.

Data in Private content.

Thank you in advance.

Please contact administrator
for this information.

#277412 Copied

Olga Barlow

Support staff

March 3, 2021 at 09:55

Hello,

Fixed. Check now.

Regards

#277491 Copied

benji610

Participant

March 4, 2021 at 21:53

It works! Thank you very much.
Can you tell me quick what solved the problem?

#277826 Copied

Olga Barlow

Support staff

March 5, 2021 at 08:48

Hello,

We changed the function to check the memory limit.
We’ll include these changes in the next theme update.

Regards

#277861 Copied
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