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Bestseller products not working right - by teolivier

This topic has 9 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Rose Tyler

teolivier

Participant

February 23, 2021 at 08:20

The products displayed using Products List/Grid widget does not pull the correct items from the database according to real sales we had. You can see the screenshot, in fact none of these products have ever sold and one of them is displayed twice.

Can you please help me fix it.

Regards

Please, contact administrator
for this information.

#275905 Copied Theme version: 7.2.5 WooCommerce version: 5.0.0

8 Answers

Olga Barlow

Support staff

February 23, 2021 at 13:11

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Regards

#275969 Copied

teolivier

Participant

February 24, 2021 at 08:02

Please see the details

Please contact administrator
for this information.

#276111 Copied

Olga Barlow

Support staff

February 24, 2021 at 13:34

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#276232 Copied

Olga Barlow

Support staff

February 24, 2021 at 16:54

Hello,

Check now, please.

Regards

#276292 Copied

teolivier

Participant

February 26, 2021 at 09:46

Yes it seems to be working now, may I know what was the issue and how you fixed it?
Thanks

#276675 Copied

Olga Barlow

Support staff

February 26, 2021 at 14:03

Hello,

Problem was related to order by option. Fix will be included in the next theme update.

Regards

#276712 Copied

teolivier

Participant

February 28, 2021 at 23:06

Thanks

#277002 Copied

Rose Tyler

Support staff

March 1, 2021 at 08:24

You’re welcome!

Regards

#277030 Copied
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