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Website speed very slow - by Imran Pirvani

This topic has 11 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

Imran Pirvani

Participant

February 24, 2021 at 17:08

dear please check website is very slow and i am giving you the ftp access and wp dashboard access in private content area. Kindly please check and make it solve for me.

it s very slow and my client is shouting on me now… becuase his clients are not coming back on website.

Please, contact administrator
for this information.

#276299 Copied Theme version: 7.2.3 WooCommerce version: 4.9.0

10 Answers

Imran Pirvani

Participant

February 24, 2021 at 17:08

kindly look into this because now this is urgent and needs your attention

#276301 Copied

Imran Pirvani

Participant

February 24, 2021 at 17:09

see website is too slow

snabypelleclassics.de
https://gtmetrix.com/reports/snabypelleclassics.de/Ss1GwheI/

snabypelleclassics.com
https://gtmetrix.com/reports/snabypelleclassics.com/sTM9K2jV/

snabypelleclassics.pk
https://gtmetrix.com/reports/snabypelleclassics.pk/Uf8YR09W/

#276303 Copied

Muhammad Zaki

Support staff

February 24, 2021 at 20:27

Hello!
Thanks for getting in touch with us. My name is Muhammad.

I see the websites are slow. The main reason for all your domains is the initial server response is taking the time.

I logged in to all the domains and I do not see any cache plugin used to speed up the site.

Please check our doc here which will surely help you improve the speed of the site and please contact your host and ask them to enable the CDN on the site. CDN is the content delivery network that controls the rendering of your resources efficiently and intelligently.

https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Please apply these instructions on all the websites given above and check your results again.

Please let me know if you still see any issues or need any help.

Thank you!

#276356 Copied

Imran Pirvani

Participant

February 25, 2021 at 04:52

hi muhammad

i will ask my host and will update you with his reponse.

#276392 Copied

Imran Pirvani

Participant

February 25, 2021 at 07:35

hi muhammad

here is the reply below and i also use WPcache but it won’t work well. Can you please look into this. I search the forum and there is a lot of compaints about slow loading website.

Kindly look into this and do needful

Hello,

CDN is unrelated to the response time of your VPS server, here is an example – https://prnt.sc/1065pk0, when you open the hostname of your VPS the response time IS the most accurate one.

Regarding the caching, yes, you can try with “WP Fastest Cache”, we recommend it to all of our customers and we hear only good reviews about them.

Let us know if we can assist you further.

Regards,
Emilian M.
L2 Technical support
http://www.scalahosting.com

#276395 Copied

Olga Barlow

Support staff

February 25, 2021 at 17:33

Hello,

1) snabypelleclassics.de. I have installed W3 Total cache plugin and we get the following results
https://gtmetrix.com/reports/snabypelleclassics.de/iDdLwMs6/
before – https://prnt.sc/106qle3
after – https://prnt.sc/106qkeg
Clear CDN cache to fix missing font file https://prnt.sc/106r48v

2) snabypelleclassics.com https://gtmetrix.com/reports/snabypelleclassics.com/hFaIkCrj/
Before – https://prnt.sc/106rdai
After – https://prnt.sc/106rfgs

3) https://gtmetrix.com/reports/snabypelleclassics.pk/af9KPqIc/
Before – https://prnt.sc/106sd69
After – https://prnt.sc/106scu5

We are working on theme speed improvements https://8theme.upvoty.com/front/iframe/xstore/please-speed-up-the-theme/
At this moment we don’t have more options to make our theme faster.

Regards

#276558 Copied

Imran Pirvani

Participant

February 27, 2021 at 08:05

still it is slow. can you please look into this. it is theme optimization issue

#276800 Copied

Olga Barlow

Support staff

March 1, 2021 at 10:31

Hello,

We did everything we could from our side, sorry. We don’t have more options to optimize theme at this moment. But site speed depends not just on theme. You may submit personal optimization request to WPKraken team, I think they will be able to help you with other components of the site speed to make it faster.

Regards

#277065 Copied

Imran Pirvani

Participant

March 13, 2021 at 19:17

still have same issue. Kindly look into this. i am totally fedup and my client is now angry and he is cancelling the project due to your theme issue.

can you please look into this urgently. It is your responsibility to see the speed issue in your theme.

I request you to please look into this urgently

#279204 Copied

Olga Barlow

Support staff

March 15, 2021 at 11:22

Hello,

We are very sorry that you faced inconvenience using our theme. We did all we could from our side. At this moment we don’t have more options to make theme faster. We are ready to give you refund. You can submit a refund request here https://themeforest.net/refund_requests/new

Regards

#279343 Copied
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