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WooCommerce templates outdated. - by Peter_rambeck

This topic has 16 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

Peter_rambeck

Participant

December 3, 2014 at 10:21

Dear Sir,

I have just purchased the Lagenda theme and following the installation video/text process the following message comes up after adding WooCommerce:

“Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could be the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

I have a system report though not able to upload doc’s here.

2nd.
Maybe I have installed wrongly but under my pages menu in WP dashboard, – I only have the old pages from previous theme, and not the new ones from Legenda?

Thank you for your help,
Best regards, Peter

Please, contact administrator
for this information.

#27800 Copied

15 Answers

Eva Kemp

Support staff

December 3, 2014 at 14:07

Hello,

You shouldn’t worry about the message of outdated files. It won’t affect your site work.
This issue will be fixed in the next update.
Could you please clarify your second question? Please show us a screenshot.

Regards,
Eva Kemp.

#27855 Copied

Peter_rambeck

Participant

December 3, 2014 at 17:12

Hi Eva,

Thank you for you mail and clarification.

in my 2nd question, i refer to the WP dashboard after installation.
when i turn to ‘pages’ menu, there are no template pages from the Lagenda theme e.g. Home, about us, shortcodes etc .. the pages and templates that comes with the theme.

please see screen shot of Home page and Dashboard: Pages – all pages.
the pages here are from my previous theme, and none from Lagenda?

Appreciated
Thank you Peter

p.s I have been trying attacth screen shot’s but can’t seem to figure out how to! sorry

#27908 Copied

Eva Kemp

Support staff

December 3, 2014 at 17:58

Hello,

You can upload screenshots to some image storage, for example http://imgur.com/ .
Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#27918 Copied

Peter_rambeck

Participant

December 4, 2014 at 04:04

Hi Eva,

Thank you.
Please see below for screen shots

All pages and posts are from previous theme.
– 🙂 I don’t mind keeping them, but no new pages from the Lagenda theme.

Maybe not installed correctly?

Help appreciated
Thank you, Peter

Dashboard:
http://awesomescreenshot.com/0b13yqw16b
Pages menu:
http://awesomescreenshot.com/0843yqw8ae
Post menu:
http://awesomescreenshot.com/03e3yqwc7d

Please, contact administrator
for this information.

#27982 Copied

Eva Kemp

Support staff

December 4, 2014 at 12:46

Hello,

You had to install demo data in Theme Options > Import/Export. I’ve done this.
Please check your site now.

Regards,
Eva Kemp.

#28033 Copied

Peter_rambeck

Participant

December 5, 2014 at 05:53

Hi Eva,

Sounds good Thank you.
By so, the theme is now correctly installed?

BR Peter

#28182 Copied

Eva Kemp

Support staff

December 5, 2014 at 10:35

Hello,

Yes, the theme is installed correctly.
If you have any questions let us know.

Regards,
Eva Kemp.

#28219 Copied

Peter_rambeck

Participant

December 6, 2014 at 06:03

Hi Eva,

Sorry to bother you again, though the theme is not working properly.
It’s really a nice theme layout and get am nay options for customisation.

As I’m now configuring and setting up the site, VC is not responding.
For every text block or block, once activation ‘Edit’ an empty window comes up, ‘General & Design option’ functionalities do not respond.
Consistent for all pages / blocks.
Backend:
http://awesomescreenshot.com/0c33zb9871
Front end do not respond at all:
http://awesomescreenshot.com/0843zb9g79

Another issue is the, Featured Image in page Edit do not respond as well,
Uploaded:
http://awesomescreenshot.com/0f93zbaiae
Front end, no image:
http://awesomescreenshot.com/0943zbal44

Can you please assist thank you.
– BR Peter

#28356 Copied

Eva Kemp

Support staff

December 6, 2014 at 16:43

Hello,

I’ve checked your pages and Visual Composer is working fine. Please look at the screenshot:
http://i.imgur.com/MN38nD8.png

Also featured image can be changed.

What browser are you using? Try to check it with some other browser.

Thank you.
Regards,
Eva Kemp.

#28384 Copied

Peter_rambeck

Participant

December 23, 2014 at 10:02

Dear Eva,

Trust all is well,
Sorry to contact you again, but I have been searching for a solution to update
“Plugin WPBakery Visual Composer (1/1)” now available.

Once trying to update I get this message:
” An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.”

In the documentation it says that I am supposed to download updates via Envato, and WP backend req. the licence code for automatic updates.
Both these option are not available.

How do I update, please?
Thank you Peter

#30809 Copied

Robert Hall

Support staff

December 23, 2014 at 10:06

Hello Peter_rambeck,

We can help you with updating to the latest version, please provide us with FTP credentials in Private Content.
Also we can sent you Visual Composer plugin into your email address.

Regards,
Robert Hall.

#30811 Copied

Peter_rambeck

Participant

December 23, 2014 at 10:45

Dear Robert,

Thank you for quick and helpfull support,
Please forward the updated Plugin via email.

Many thanks,
Peter

#30821 Copied

Robert Hall

Support staff

December 23, 2014 at 11:09

Please provide us with email address where we can send plugin.

Regards,
Robert Hall.

#30824 Copied

Peter_rambeck

Participant

December 23, 2014 at 12:13

Dear Robert,

Clumsy, sorry.

Good day Peter

Please, contact administrator
for this information.

#30837 Copied

Eva Kemp

Support staff

December 23, 2014 at 12:31

Hello,

Please check your email.
The plugin archive has been sent.

Regards,
Eva Kemp.

#30842 Copied
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