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Custom pages in Account menu - by prosenberg

This topic has 4 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

prosenberg

Participant

March 8, 2021 at 08:43

I am using a plugin to add extra items into My Account menu. It has been working ok but for some reason with recent update in Xstore the pages shows full width rather than holding the menu on left hand side. Was there something which was dramatically changed handling the My Account menu in recent update of Xstore?

The plugin which I am using can be found here, https://iconicwp.com/products/woocommerce-account-pages/

Please, contact administrator
for this information.

#278208 Copied Theme version: 7.2.5 WooCommerce version: 5.0.0

3 Answers

Robert Hall

Support staff

March 9, 2021 at 06:42

Hello prosenberg,

Thank you so much for contacting us!

It will be more helpful for us if you can send us your website highlighted screenshot where you are facing the issue along with your website URL and temporary wp admin access so that we will check your issue and provide you customer support in best possible way.

Note: we don’t provide support for 3-rd party plugins as it’s out of our support scope.

Robert Hall
Customer Support

#278314 Copied

prosenberg

Participant

March 9, 2021 at 07:43

The page is hidden at the moment and requires login. I think I got it fixed by opening the page once in Elementor but not doing anything particular in there.

Please contact administrator
for this information.

#278324 Copied

Olga Barlow

Support staff

March 9, 2021 at 17:18

Hello,

Do you get the error that there “the_content” is missing while trying to edit the My account page or Shop page? Because this error appears as a rule if the user tries to edit the shop page.

Regards

#278472 Copied
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