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Main Menu not funtioning properly - by jz1215

This topic has 12 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

jz1215

Participant

December 3, 2014 at 15:41

When I add more than 2 subcategories to my menu under shop, my other main menu items start disappearing.

Ex: my contact us and blog pages will start disappearing if I add more subcategories under a parent category under my shop.

How can I fix this without updating the theme?

#27875 Copied

11 Answers

Robert Hall

Support staff

December 3, 2014 at 15:46

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#27878 Copied

jz1215

Participant

December 3, 2014 at 15:52

Here is the info

Thanks Robert

Please, contact administrator
for this information.

#27879 Copied

Robert Hall

Support staff

December 3, 2014 at 16:23

Hello,

As I see you have old version of the theme. Please update it to the latest.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update the theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#27885 Copied

jz1215

Participant

December 3, 2014 at 16:33

Robert,

Is there any way of fixing this issue without updating the them as I have a lot of custom CSS changes that would be eliminated with the update?

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Eva Kemp

Support staff

December 3, 2014 at 17:34

Hello,

You need update the theme because some bugs are fixed there.
If you made style changes in the original style.css file you need move them to custom.css file.
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Or create child theme: http://codex.wordpress.org/Child_Themes

Thank you.
Regards,
Eva Kemp.

#27915 Copied

jz1215

Participant

December 3, 2014 at 18:19

I have updated the them and now I cannot add any more categories into the theme. Every time that I try to add another page to the menu it won’t save.

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Eva Kemp

Support staff

December 3, 2014 at 19:42

Hello,

Are you getting any errors?
It can be caused for the reason you’ve increased the menu items limit. You have added a lot of categories items. That’s why new items can’t be saved. Here are some explanations:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/
https://core.trac.wordpress.org/ticket/14134

Thank you.
Regards,
Eva Kemp.

#27943 Copied

jz1215

Participant

December 3, 2014 at 21:18

I added the php.ini into the directory and it is still not working.

suhosin.post.max_vars = 5000
suhosin.request.max_vars = 5000

This is what I entered and it is still not working.

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Eva Kemp

Support staff

December 4, 2014 at 13:16

Hello,

Please check if categories items are added to the menu with default WordPress theme.

Thank you.
Regards,
Eva Kemp.

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jz1215

Participant

December 4, 2014 at 15:01

I have a quick question about that though: When I had the previous version of the theme I was about three or 4 items away from completing the menu when the items started to disappear.

Now that I have upgraded it erased about 4 more items off of the menu and wouldn’t save it at all. So I would suspect that there is a glitch within the theme, not word press.

I currently broke down the menu for now to just make it work.

I will try to put everything back in place to check another theme and let you know if that works.

Regards,

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Eva Kemp

Support staff

December 4, 2014 at 15:23

Hello,

Ok, we’re looking forward to your reply.

Thank you.
Regards,
Eva Kemp.

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