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Bug after update - by Aristo Florist - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Rose Tyler

Aristo Florist

Participant

March 17, 2021 at 15:27

bug after update in flip box and menu
https://prntscr.com/10o9h61
and carousel slider
https://prntscr.com/10o9ixm

#279811 Copied Theme version: 7.2.6 WooCommerce version: latest

7 Answers

Rose Tyler

Support staff

March 17, 2021 at 15:32

Hello,

Your site is local or you can provide URL?
Our demo uses the latest version of the theme without mentioned problems – https://xstore.8theme.com/demos/flowers/
Check browser console, what errors do you have there? Have you cleared cache after the update?

Regards

#279818 Copied

Aristo Florist

Participant

March 19, 2021 at 15:10

img not showing in flip box
https://prntscr.com/10q0h9i

#280147 Copied

Rose Tyler

Support staff

March 19, 2021 at 15:41

Hello Aristo Florist,

Provide URL of your site and temporary wp-admin access, so we can take a closer look.

Regards

#280158 Copied

Aristo Florist

Participant

March 25, 2021 at 13:00

Rose Tyler evry time you ask me and i answered you website on local host yet

#280951 Copied

Rose Tyler

Support staff

March 25, 2021 at 16:41

Hello,

Please mention this in your first message of every new topic on the forum, for example here – https://prnt.sc/10v8b64 , or answer my questions – http://prntscr.com/10v8bup I hope for your understanding.
Sorry, but we can’t give you a solution based on your screenshots only. As was mentioned in one of our previous conversation – https://www.8theme.com/topic/add-to-wish-list-share-link-icon-showing-twice-how-to-fixed-it/ :
– check if the problem is not caused by an additional plugin on your site;
– contact us once your site will be live/online, so we can check the situation more deeply and help you.
Also, make sure that you clear all cache after the update.
Do you have any errors in the browser console?
Try to enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

#281018 Copied

Aristo Florist

Participant

March 29, 2021 at 07:09

our site on local host , soon will live

#281559 Copied

Rose Tyler

Support staff

March 29, 2021 at 09:09

Ok. Contact us once you will be ready, don’t forget to let us know about these tests – https://prnt.sc/10yuafc

Regards

#281585 Copied
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