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Problems after updating the theme - by rafael david

This topic has 7 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Rose Tyler

rafael david

Participant

March 19, 2021 at 21:01

1- quick product preview does not work. I use wp-optmize and, even if I disable minify, it doesn’t work
2- thumbnail of the images is not 1: 1. I’ve used ccs code from another topic to align the buttons (it worked), but the images are not in 1: 1

#280192 Copied Theme version: 7.2.6 WooCommerce version: 5.1.0

6 Answers

Rose Tyler

Support staff

March 20, 2021 at 09:04

Hello,

Thanks for using our theme.
1) Download etheme.min.js from this page https://dropmefiles.com/rTQmu and reupload it into wp-content/themes/xstore/js folder via FTP.
2) As we can see, you uploaded images in different dimensions – https://prnt.sc/10qnozt https://prnt.sc/10qnpd0 It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading to your media gallery.

Regards

#280217 Copied

rafael david

Participant

March 23, 2021 at 00:06

Hello. I loaded the requested file but it didn’t work. What do I do?
as for image thumbnails, isn’t option 1: 1 just to get this image size right?

#280541 Copied

Olga Barlow

Support staff

March 23, 2021 at 11:20

Hello,

1) I don’t see problem with the QV https://prnt.sc/10tbvit
2) If you want to get all the images 1:1 you can enable crop option in Customizer > WooCommerce > Product images.

Regards

#280577 Copied

rafael david

Participant

March 27, 2021 at 19:17

Hello. I already did that (crop in 1: 1, as seen in the attached image), but it doesn’t work. What’s wrong?

#281417 Copied

rafael david

Participant

March 27, 2021 at 19:18

Hello. I already did that (crop in 1: 1, as seen in the attached image), but it doesn’t work. What’s wrong?
https://prnt.sc/10xa1tk

#281418 Copied

Rose Tyler

Support staff

March 28, 2021 at 06:34

Hello,

Contact support of the WooCommerce plugin.

Regards

#281446 Copied
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