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Website Slow & I tried W3 Total Cache

This topic has 4 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Rose Tyler

Chun Janbong

Participant

March 29, 2021 at 06:00

Hi team,

I have tried your guide to use W3 Total Cache to speed up my website. However, the result remains awful and I have no idea how to improve it.

Can you provide me assistance with this?

#281549 Copied Theme version: 7.2.6 WooCommerce version: 5.1.0

3 Answers

Rose Tyler

Support staff

March 29, 2021 at 10:16

Hello,

Do you mean you followed this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ ? If you do not like the W3 Total Cache, try another cache plugin.
Do not forget about optimization of your images, for example – http://prntscr.com/10yvhsn https://tinypng.com/
Also, check activated plugins and disable unrequired, every plugin slows down the site a bit.
Contact your hosting provider and ask for help with speed improvement – http://prntscr.com/10yvopw

Regards

#281604 Copied

Chun Janbong

Participant

March 30, 2021 at 10:17

Hi team,

I contacted the server provider and it mentioned that it is due to the website is not optimized. Does it mean it is due to the theme issue?

http://prntscr.com/10zsntp

#281758 Copied

Rose Tyler

Support staff

March 31, 2021 at 07:01

Hi,

You can submit the request here – https://www.8theme.com/taskboard/
Our developers are working on speed improvement, it will be added in one of the next updates (end of the spring).
Meanwhile, http://prntscr.com/110i9p5

Regards

#281853 Copied
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