Select Variation Not working - by Digital1010

This topic has 7 replies, 1 voice, and was last updated 3 years, 7 months ago ago by Olga Barlow

  • Avatar: Digital1010
    Digital1010
    Participant
    March 31, 2021 at 22:08

    Select options button on shop page does not seem to do anything. Please help

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 1, 2021 at 08:27

    Hello,

    Thanks for using our theme.
    Have you did any changes in files that may affect it?
    Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , clear cache and check how it works then.
    If this doesn’t help, try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.
    Let us know the result.

    Regards

    Avatar: Digital1010
    Digital1010
    Participant
    April 6, 2021 at 15:24

    Yes I disabled all plugins and cleared cache it did not let me select or use it

    Avatar: Digital1010
    Digital1010
    Participant
    April 6, 2021 at 15:27

    See private

    Please contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 6, 2021 at 20:13

    Hello

    We did not able to check your issue because your provided logins are not working Please verify your wp logins again.

    Robert Hall

    Avatar: Digital1010
    Digital1010
    Participant
    April 7, 2021 at 19:14

    try this

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 8, 2021 at 13:55

    Hello,

    Check now.

    Regards

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