Return to previous page

Navigation Menu and theme option not working

This topic has 6 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

Sanjayvala

Participant

April 17, 2021 at 06:24

Hello team,

I have updated theme and plugins but menu settings not working properly with front side.
please check my website https://www.nakshujewels.com/ and backed and front end screenshot 1: https://prnt.sc/11k5cai
screenshot 2: https://prnt.sc/11k5jun

Please check and let me know.

Please, contact administrator
for this information.

#284553 Copied Theme version: 7.2.7 WooCommerce version: 5.2.2

5 Answers

Rose Tyler

Support staff

April 17, 2021 at 07:13

Hello,

Thanks for contacting us.
Try to reorder menu items and save settings. Check if this works.
Provide temporary wp-admin access, so we can take a closer look.

Regards

#284559 Copied

Sanjayvala

Participant

April 20, 2021 at 08:27

Thanks for support

Please my website and I give you login detail in below

Please check navigation issue and theme functionality proper working or not.

Navigation under lab grown diamonds Menu 1 and Menu 2 not disable. I have update backend site but not working.

Thank you.

Please contact administrator
for this information.

#284818 Copied

Olga Barlow

Support staff

April 20, 2021 at 15:38

Hello,

Please, don’t post private access our of the Private content area at the right side because then this information is available for all the visitors of our forum!

You have a large menu, so your max input vars limit should be increased https://prnt.sc/11rbp9q Contact your hosting provider and ask to make it 3000 and then try to save menu changes again. Let us know about the results.

Regards

#284859 Copied

Sanjayvala

Participant

April 20, 2021 at 17:16

Hello team

Please contact administrator
for this information.

#284881 Copied

Olga Barlow

Support staff

April 20, 2021 at 19:59

Hello,

I have already done that. Did you increase the max input vars limit? Did that help you with the menu issue?

Regards

#284924 Copied
Viewing 6 results - 1 through 6 (of 6 total)