Return to previous page

Some customizer options doesn’t update the frontend

This topic has 8 replies, 3 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

saimana

Participant

May 26, 2021 at 20:54

Hi after some of the latest updates, single product customizations, quick cart customization and etc doesn’t show up in front-end (font-sizes, paddings and etc).

Back-end settings: https://pasteboard.co/K3IYUVg.png
Front-end result: https://pasteboard.co/K3IXR2k.png

Please, contact administrator
for this information.

#289016 Copied Theme version: 7.2.9

7 Answers

Rose Tyler

Support staff

May 27, 2021 at 07:39

Hello,

We can’t log in. Please check credentials.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check styles then.

Regards

#289041 Copied

saimana

Participant

May 27, 2021 at 08:26

I also tried to login with the provided credentials, and I successfully logged in from first time. Please open incognito window and try again. Be aware to clear all empty spaces before or after the username & pass while copy/paste.

#289053 Copied

Olga Barlow

Support staff

May 27, 2021 at 10:12

Hello,

You provided user: 8themes but it should be user: 8theme. Please, be attentive next time!
Check now.

Regards

#289077 Copied

saimana

Participant

May 29, 2021 at 10:12

Please, accept my apologies, I’really didn’t saw the extra “s” in the user name.

#289290 Copied

Rose Tyler

Support staff

May 29, 2021 at 10:57

Feel free to ask if you have any other questions.

Regards

#289295 Copied

saimana

Participant

June 1, 2021 at 07:58

Will you help me somehow with the issue with the customizer and theme options…

#289520 Copied

Olga Barlow

Support staff

June 2, 2021 at 09:48

Hello,

I checked the mini cart issue that you sent and it looks ok. I don’t see problem with that. If you have problem with other styles provide screenshots of the issues for better understanding.

Regards

#289631 Copied
Viewing 8 results - 1 through 8 (of 8 total)