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NOT ABLE TO UPDATE - by PRAKHY - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

PRAKHY

Participant

May 31, 2021 at 12:34

NEW UPDATE PLZ UPDATE

#289436 Copied Theme version: 7.2.7

1 Answer

Olga Barlow

Support staff

May 31, 2021 at 13:35

Hello,

1) Follow the docs and update theme either using autoupdate or FTP method https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
2) If you get PCLZIP_ERR_BAD_FORMAT (-10) error during the update read this topic and follow the instructions https://www.8theme.com/topic/item-purchase-code-is-not-working/

Regards

#289450 Copied
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