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Instagram API - by Namaste - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

  • Avatar: Namaste
    Namaste
    Participant
    May 31, 2021 at 12:36

    Hi,

    So I have a puzzle. I have two stores, two business Instagram accounts (but both linked to my personal fb account). When I try to authorize my new store in xstore I get a message that xgraph was already authorized and it gives me a token to the original account I use for may first store. Any Ideas how to solve it?

    #289437 Copied Theme version: 7.2.10
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 31, 2021 at 14:17

    Hello,

    While you go through the FB login process you should be able to choose what account you want to manage.

    Regards

    #289473 Copied
    Avatar: Namaste
    Namaste
    Participant
    June 4, 2021 at 10:10

    Unfortunately it doesn’t happen,

    #289881 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 4, 2021 at 14:25

    Hello,

    Could you, please, make a video of your API key generation to find out what could be the reason of the issue? Provide link to video in the private content area.

    Regards

    #289919 Copied
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