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Instagram - by Franktwist - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

Franktwist

Participant

June 7, 2021 at 16:18

suddenly the instagram account disconnected, this text came out “Error: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons”

Why?

#290171 Copied Theme version: 7.2.10

1 Answer

Olga Barlow

Support staff

June 7, 2021 at 21:09

Hello,

Probably you changed the FB password and your token is not valid anymore. Go to XStore > Authorization APIs remove the existing token and add it again. After that edit the Instagram element and choose your Instagram account again.

Regards

#290204 Copied
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