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Mobile Version - by slidebird - on WordPress WooCommerce support

This topic has 15 replies, 4 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

slidebird

Participant

December 11, 2014 at 13:57

Hi

When i try to view the site http://www.max-schmuckdesign.com in a mobile browser it always show the mobile version of the site which is awfull… how can i switch to just show the responsive version of the site?

i dont need the the mobile optimized version at all…

thx

#29027 Copied

14 Answers

Robert Hall

Support staff

December 11, 2014 at 14:14

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#29034 Copied

slidebird

Participant

December 11, 2014 at 14:20

ok

Please, contact administrator
for this information.

#29038 Copied

slidebird

Participant

December 11, 2014 at 14:21

just to be clear

Please, contact administrator
for this information.

#29039 Copied

Eva Kemp

Support staff

December 11, 2014 at 15:08

Hello,

Have you made any changes in the original theme files?
Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#29062 Copied

slidebird

Participant

December 11, 2014 at 15:44

i did make some css changes…

Please, contact administrator
for this information.

#29075 Copied

Eva Kemp

Support staff

December 11, 2014 at 17:53

Hello,

Have you made css changes in style.css or custom.css?
If they are in the original style.css, then move your modifications to custom.css file.

Thank you.
Regards,
Eva Kemp.

#29113 Copied

slidebird

Participant

December 12, 2014 at 08:52

i never touched the style.css … i just did modifications in the custom.css

so do you know how to fix my issue?

thx

#29194 Copied

slidebird

Participant

December 12, 2014 at 08:58

you changed the entire wite width… it doesnt look good on the desktop now. Please dont change things which has such an huge impact on the frontend…

#29198 Copied

Eva Kemp

Support staff

December 12, 2014 at 10:24

Hello,

Sorry, but I didn’t make any changes on your site.
Please update the theme to the latest version 2.5.
How to do this you can watch in this video tutorial.

Thank you.
Regards,
Eva Kemp.

#29219 Copied

slidebird

Participant

December 14, 2014 at 17:12

i updated the them to v2.5

but still the same question… how can i disable the mobile version?
i just want wo view the site responsive on mobile and tablets

#29448 Copied

slidebird

Participant

December 17, 2014 at 12:24

hello? nothing?

#30006 Copied
Olga Barlow

Support staff

December 17, 2014 at 15:18
Hello, @slidebird,

Sorry for delay.
Problem with mobile version was caused by your custom code:
```
.container, .navbar-static-top .container, .navbar-fixed-top .container, .navbar-fixed-bottom .container {width: 955px;}

.boxed .page-wrapper {
width: 1030px;
margin: 0 auto;
box-shadow: 0 1px 6px;
-webkit-box-shadow: 0 1px 6px;
}
```
If you change the width of container you need to keep in mind responsiveness and use media queries. For example:
@media (min-width: 976px){.container, .navbar-static-top .container, .navbar-fixed-top .container, .navbar-fixed-bottom .container {
width: 955px;
}}
We have fixed it on your site. Check, please. Is mobile version fine for you now?
Also it’s not possible to disable only mobile responsive. You can either disable responsive at all or use it for all devices.

Regards,
Olga Barlow
#30056 Copied
slidebird

Participant

December 17, 2014 at 15:28

first of all… thx for the changes… i know my custom code was written in a hurry and not very clean… thx for this great support!!!

but i think i didnt explained it very well… i just need no mobile version. Now you can scroll to the top and enable the moblile version… after that the site looks exactly like the site on the desktop… i want the site always look like the desktop version on default… i dont need a mobile version so i just want to be the dekstop version on default on mobile devices as well…

you know what i mean?

#30059 Copied

Eva Kemp

Support staff

December 17, 2014 at 16:50

Hello,

You’re welcome.
In this case you can disable responsive design in Theme Options > Responsive.

Thank you.
Regards,
Eva Kemp.

#30076 Copied
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