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Facing few issues with the theme - by Natures Ecstasy

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

Natures Ecstasy

Participant

June 13, 2021 at 13:28

1. the speed of theme is very slow, have gone through image optimisation, cache tools, hosting and other possible issues but the fact is theme is heavy and even after enabling only minimum required plugins it takes time to load.

solution suggestion- introduce a xstore recommended plugin to fully optimise theme which won’t harm theme looks or fuctioning.

2. cart and account pages are least customisable and that’s a disappointment as these pages also determine the sales ratio.

solution suggestion – add coupon tab/options in cart page where customer can see and choose available option to apply directly from and add customisable cart options.

3. from last xcore update, it started from xcore crashing and now every plugin update can result in crashing.
please ensure bug free updates.

4. how can i get mrp/actual price of the product on the invoice?
i’m only getting sale price as actual price on the invoice and discount shown is only the cart discount not the pre-discount.

Please, contact administrator
for this information.

#290809 Copied Theme version: .7.2.10 WooCommerce version: 5.3.0

1 Answer

Rose Tyler

Support staff

June 13, 2021 at 15:20

Hello,

Thanks for using our theme.
1) Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Provide temporary wp-admin access, so we can take a closer look at settings and the speed problem.
2) These pages are default and comes from WooCommerce plugin. Settings you can find via Dashboard > WooCommerce > Settings.
What exactly do you want to customize/achieve on these pages?
3) Describe in more detail encountered bugs.
4) Provide some screenshots for a better understanding your request, please.

Regards

#290818 Copied
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