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Woocommerce cart – order problems - by Melvin

This topic has 2 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

Melvin

Participant

December 11, 2014 at 21:28

Dear Eight Theme,

We have a problem with the order proces on our website. If customers order on our webshop, they order a product and it will show in the cart (widget – header). But if we go to the home page, the cart is empty. now we you go back to the other pages and you see the order again.

An other thing if product is ordered you cant delete it through the cart (widget -header).

Please help us, this will cost us clients.

Kind regards,

M

#29141 Copied

1 Answer

Eva Kemp

Support staff

December 12, 2014 at 00:39

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.
Have you made any changes in the original theme files?

Regards,
Eva Kemp.

#29151 Copied
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