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Product Review with Star Ratings - by sunberry

This topic has 6 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

sunberry

Participant

December 12, 2014 at 11:22

Hi there,
I’m trying to change the setting such that my product page’s review section looks like your demo page’s review section where people can leave their comment and something out of 5 stars. https://www.8theme.com/demo/legenda/shop/comfortable-fashion-jacket-2/

This is what my page looks like right now http://www.sunberryfitness.com/product/k-pop-dance/
users can only leave a reply but no rating.
I have followed the instruction from one of your previous post and enabled the review box under the “advanced” tab

#29242 Copied

5 Answers

Robert Hall

Support staff

December 12, 2014 at 13:05

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#29263 Copied

sunberry

Participant

December 12, 2014 at 20:44

please see below

Please, contact administrator
for this information.

#29326 Copied

Eva Kemp

Support staff

December 12, 2014 at 22:34

Hello,

I’ve disabled all 3rd-party plugins and Review form has appeared the same as on our demo.
So one of the plugins is causing the issue. You have to disable them one by one to find out what plugins creates a conflict.

Thank you.
Regards,
Eva Kemp.

#29349 Copied

sunberry

Participant

December 12, 2014 at 23:32

Thanks Eva & Robert 🙂
I found the plugin that’s effecting it. It’s the “Jetpack Comments”.

#29358 Copied

Eva Kemp

Support staff

December 13, 2014 at 09:34

Hello,

You’re welcome.

Regards,
Eva Kemp.

#29375 Copied
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