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Germany, France and Malta Shipping calculation not working

This topic has 4 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: ciccupio
    ciccupio
    Participant
    July 2, 2021 at 12:10

    Hi,
    on site shipping is free when customer choose as delivery location Germany, France or Malta. For all other country it work well.

    Setting are that free shipping must be within minimum order of 150€. If less price is 15€.

    I’ve tryied by removing and readding shipping area, i’ve switched on debug mode but nothing happen.

    #292835 Copied Theme version: 7.2.11 WooCommerce version: 5.4.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2021 at 12:27

    Hello,

    Do you have the mentioned issue with the Storefront theme? Please, check how it works when the Storefront theme is activated.

    Regards

    #292837 Copied
    Avatar: ciccupio
    ciccupio
    Participant
    July 2, 2021 at 12:29

    Yes, i’ve tryied and it work with storefront

    #292838 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 2, 2021 at 14:49

    Hello,

    Provide us with a video on how it should work with the Storefront theme for better understanding and then provide us with WP Dashboard and FTP access and we’ll check how it works with our theme and fix it if issue is related to our theme.

    Regards

    #292869 Copied
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