Return to previous page

Add to cart speed - by finleydesign - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

finleydesign

Participant

August 10, 2021 at 11:34

Hi, I noted on your demo of xstore, when I click add to basket, it’s almost instantly added to the basket

On our installs, it seems to take ages, is there any settings or options that maybe causing this slow down at all?

When reviewing the console the following

?wc-ajax=add_to_cart

Takes 7.6 seconds

Your demo appears to be using ajax as well, but is instant

#298383 Copied Theme version: 8.0.3

7 Answers

Rose Tyler

Support staff

August 10, 2021 at 13:19

Hello,

Please check this topic – https://www.8theme.com/topic/add-to-cart-take-too-much-time-its-just-loading-30-sec/

As I can see, you have a few sites, please post next time URL of the site you are talking about.

Regards

#298399 Copied

finleydesign

Participant

September 24, 2021 at 10:59

Hi, Can I just ask for some advise on this matter, when I read all comments and responses from others, your answers always come back to us speaking to the hosting and server.

So my question really is, to get your demos to run with things like instant add to cart ajax, what are your hosting doing that we need to tell our hosts to do

You must be aware of a method or setup that works, rather than me having them guess, do you have advise on what we tell the hosting that needs to be done

#303348 Copied

Olga Barlow

Support staff

September 28, 2021 at 09:56

Hello,

Could you, please, provide us with WP Dashboard and FTP access to check your site in more detail?

Regards

#303732 Copied

finleydesign

Participant

September 28, 2021 at 11:31

In private

Please contact administrator
for this information.

#303740 Copied

finleydesign

Participant

September 29, 2021 at 10:43

For reference, look at this video and see how quick the basket updates

https://nimb.ws/5abI7Y

This is what we want!! and happy to pay for the right server setup etc, but all the server guys blame the website and you guys say its the hosting etc

Just going round in circles

#303878 Copied

finleydesign

Participant

September 30, 2021 at 11:16

Please see additional note in private

The two links in private are always being referred to as errors, I am trying to clean up everything so how can I fix these errors

Please contact administrator
for this information.

#304001 Copied

Olga Barlow

Support staff

October 1, 2021 at 14:50

Hello,

We checked your site and found that Ajax add to cart issue caused by a large number of scripts that you have on your page https://prnt.sc/1ud0qg1 (86 scripts on the single product page)
Please, check the plugins that you installed and disable plugins that you don’t really need or could avoid using of these plugins. After that enable minification and combine options for the scripts and check the add to cart speed then.
Also, reduce the server response time https://prnt.sc/1ud19w8

Regards

#304177 Copied
Viewing 8 results - 1 through 8 (of 8 total)