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Support request for my theme and my site

This topic has 3 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

davidgranados04

Participant

August 13, 2021 at 00:42

We kindly request support for our site since we want it to be faster we do not know why if we have the original theme it loads so slow this should improve

we want you to help us improve website loading times

Please, contact administrator
for this information.

#298721 Copied Theme version: 8.0.4

2 Answers

Rose Tyler

Support staff

August 14, 2021 at 08:06

Hello,

Sorry for the delay in answering.
One of our technician team will be able to check your site after the weekend and will give an answer. Please be patient.
Meanwhile, follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#298819 Copied

Olga Barlow

Support staff

August 16, 2021 at 10:05

Hello,

1) I see that you installed 2 page builders and use both of them on your pages. Every of the use page builders is heavy (a lot of styles and scripts, requests). So, we would recommend you to choose one of them (Elementor or WPBakery) and recreate pages created using another builder. After that disable another page builder.

2) Optimize images, because at this moment it takes a lot of page size https://prnt.sc/1pmehvn

3) Try to replace the revolution slider on the home page with the other slider element. Loading of the slider element takes 3s.

4) Check the list of plugins that you use and disable plugins that you really need. Every additional plugin slows down the site.

5) Enable CDN.

Regards

#298982 Copied
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