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Product video – vendors can add – but can’t see it on Product page

This topic has 7 replies, 2 voices, and was last updated 3 years, 5 months ago ago by tuijatuulia

tuijatuulia

Participant

August 21, 2021 at 21:46

Hi I noticed there is a new Product video field where vendor can add a video link (e.g. youtube) I can save url there but can’t see the video on product page.

Should I install also some plugin to see the videos? or do some changes to product page?

I am using Dokan Pro.

Related to this, there are fields on Dokan vendor dashboard, in English, and I can’t seem to get translation into use.. because translated strings are XStore core plugin (strings are “Product video” and “You can use Youtube…”) these ones: https://prnt.sc/1qe190w

Please, contact administrator
for this information.

#299519 Copied Theme version: 8.0.5 WooCommerce version: 5.6.0

6 Answers

Rose Tyler

Support staff

August 22, 2021 at 07:47

Hello,

Do you mean this field https://gyazo.com/640d16e994b4fb06d20dd7bd560a7500 ?
You need to use iframe code https://gyazo.com/f94f714105ca4dad17c3b814dbfb8122 > https://gyazo.com/1b57541c1b411959db1fb3a10be6cb48

Synchronize translation of the theme – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate mentioned strings.

Regards

#299531 Copied

tuijatuulia

Participant

August 22, 2021 at 12:23

Hi, thanks! Is the code always the same? Could I get a snippet here? I will need to inform the vendors how to add it. Actually would be handy to have it in the default text..

I translated the texts but did not see the correct language text yet. I will try again if it was due to cache.

#299549 Copied

tuijatuulia

Participant

August 22, 2021 at 12:27

ok.. I realized embed code is available in Youtube video sharing.. nice.

But Wordfence now blocked me from the site:
A potentially unsafe operation has been detected in your request to this site
Your access to this service has been limited. (HTTP response code 403)

any tips please?

#299551 Copied

Rose Tyler

Support staff

August 22, 2021 at 12:29

Hello,

You’re welcome! Please check video of how to get iframe code – https://gyazo.com/1b57541c1b411959db1fb3a10be6cb48
Here is the instruction:
1/ Use the youtube site to find the video you want
2/ Click the ‘Share’ button below the video
3/ Click the ‘Embed’ button next to the link they show you
4/ Copy the iframe code given and paste it into the product video field https://prnt.sc/1qe190w

Regards

#299552 Copied

Rose Tyler

Support staff

August 22, 2021 at 12:30

Do you mean Wordfence on your site? Contact support of the Wordfence

Regards

#299553 Copied

tuijatuulia

Participant

August 22, 2021 at 13:34

Thanks! Managed to solve my security block 🙂
This works so well, thank you !

#299557 Copied
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Product video – vendors can add – but can’t see it on Product page

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