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Can not edit page & can not edit with Elementor from front page top bar

This topic has 2 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

Shima

Participant

August 22, 2021 at 05:41

Hi,
I have the following issues with upgraded PHP 7.4 & PHP Memory Limit:
1) Can not access edit page via edit page & edit page with Elementor buttons on top bar
2) Homepage can not be loaded fully, only some portion loaded, the rest is blank white page
3) Got Server Error (Error 505) message on Elementor when trying to update homepage after editing using Elementor

Please, contact administrator
for this information.

#299523 Copied Theme version: 8.0.4 WooCommerce version: 5.5.1

1 Answer

Rose Tyler

Support staff

August 22, 2021 at 07:26

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then.
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Read this article – https://elementor.com/help/500-error/ and try to contact the support of Elementor plugin

Regards

#299528 Copied
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