Return to previous page

Site is Slow – Recaptcha taking 30%

This topic has 8 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

Shafi

Participant

August 22, 2021 at 19:21

Hi. I am using the Royal Theme and my site is very slow and am not sure what else to do

1. I am using Cloudflare
2. Have a cache plugin installed
3. Am using the Tinypng plugin to compress

I went and did a google site speed and it gave me some insights which were quite surprising

See image in Private area

Please, contact administrator
for this information.

#299571 Copied Theme version: 6.3.2 WooCommerce version: Latest

7 Answers

Shafi

Participant

August 24, 2021 at 17:21

Cmon guys. Start responding. How long does it take

#299827 Copied

Rose Tyler

Support staff

August 25, 2021 at 13:09

Hello,

Sorry for the delay in answering.
Set administrator role for the user because we can’t access your Dashboard now.

Regards

#299945 Copied

Shafi

Participant

August 26, 2021 at 11:04

Done. Please try to access again. I have changed the hosting now from hostgator to liquidweb and it is better. But can you please have a look to be sure. I am getting different results for Desktop vs Mob … I mean when I do google speed testing, it gives me higher rating for Desktop than Mobile version

#300053 Copied

Rose Tyler

Support staff

August 26, 2021 at 14:13

Hello,

Your site can’t be checked still – https://gyazo.com/db30f04f2602217630d550039de909c4
Please read our documentation – https://www.8theme.com/demo/docs/royal/Troubleshooting/How_to_speed_up_my_website

Regards

#300083 Copied

Shafi

Participant

August 27, 2021 at 00:24

It was a simple plugin that I had used to block the site until the performance issue gets solved. Now you should see it

#300139 Copied

Rose Tyler

Support staff

August 27, 2021 at 09:59

Hello,

I’ve passed your request to our technicians. You will be informed once I get any news from them. Please do not change access.

Regards

#300186 Copied

Rose Tyler

Support staff

August 27, 2021 at 14:19

Hello,

We can’t do anything here, because the captcha itself requires a lot of resources, it constantly connects with Google, creates a widget, uploads in style, pictures, scripts, etc.
In this case, speed up the site in next way:
– disable unnecessary plugins via Dashboard > Plugins
– https://gyazo.com/9c09776ec44e357388073873c4de164e – these issues are related to server settings and to your content. Not to theme settings. So, contact your hosting provider to get help with this.
https://wpastra.com/add-expires-headers/
https://kinsta.com/blog/make-fewer-http-requests/
https://wpengine.com/resources/how-to-enable-gzip-compression-for-wordpress/
– In case you need professional help with site optimization you may contact WPKraken team because unfortunately, that is outside the scope of our basic support.

Regards

#300224 Copied
Viewing 8 results - 1 through 8 (of 8 total)