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Associated Products stopped working after XStore upgrade

This topic has 4 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

abdigitalro

Participant

August 24, 2021 at 16:47

After I upgraded the core version of XStore, the associated products under Woocommerce products stopped working. Can someone please check why this happened?
Thank you

Please, contact administrator
for this information.

#299824 Copied Theme version: 4.0.5 WooCommerce version: 5.6.0

3 Answers

Rose Tyler

Support staff

August 25, 2021 at 09:08

Hello,

Thanks for using our theme and for contacting us.

Please provide URLs of products with the problem.

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how mentioned products work then.

Regards

#299879 Copied

abdigitalro

Participant

August 25, 2021 at 09:26

Actually this happens for all products. I tried disabling all plugins, clearing cache and reinstalling the plugins.
https://colinafarms.abdigital.ro/produs/cutie-legume-mare/
https://colinafarms.abdigital.ro/produs/cutie-legume-medie/
https://colinafarms.abdigital.ro/produs/cutie-legume-mica/
The ultimate goal is to look like this page:
https://colinafarms.ro/product/cutie-medie/ where we have the text “Ce este inclus săptămâna aceasta” and below are the associated products for bundle

#299885 Copied

Rose Tyler

Support staff

August 25, 2021 at 10:56

Hello,

Thanks for the reply and URLs.
I am not sure what do you mean by “associated products”. Try to enabled Related products via Theme Options > WooCommerce > Single product page > Related products > Display Related Products > On.

Regards

#299915 Copied
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