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Error when importing the default classic theme

This topic has 6 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

amobarak

Participant

August 28, 2021 at 12:27

Hello Team,

I get this message while installing the default classic theme.
”
The most common errors happened by low server requirments, we strongly recommend to contact your host provider and check the necessary settings. ”
Yet all the prerequisites are good.
Can you help me please ?
I have provided you with the wp-admin login and password in private if you can help me.

Thank you so much 🙂

Please, contact administrator
for this information.

#300294 Copied Theme version: 8.0.5 WooCommerce version: 5.6.0

5 Answers

Rose Tyler

Support staff

August 28, 2021 at 12:55

Hello,

Thanks for contacting us.
It looks like Core plugin was not installed correctly. Please provide FTP access. Contact your hosting provider if you don’t know what FTP is.
Do you want to get this default demo – https://xstore.8theme.com/home/ ? WPBakery pr Elementor?

Regards

#300299 Copied

amobarak

Participant

August 28, 2021 at 13:04

Thank you very much for your answer

I sent the ftp access privately.

For the theme sent, yes this is the one I want: https://xstore.8theme.com/home

Thank you

Please contact administrator
for this information.

#300301 Copied

Rose Tyler

Support staff

August 28, 2021 at 13:39

Hello,

Done. Please check your site now.
Let us know if you need any further assistance.

Regards

#300305 Copied

amobarak

Participant

August 28, 2021 at 13:43

it works.

Thank you so much 🙂

#300306 Copied

Rose Tyler

Support staff

August 28, 2021 at 13:48

You’re welcome!

Regards

#300307 Copied
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