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After I make changes in the theme editor and publish, the changes are still not

This topic has 9 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

grover

Participant

September 3, 2021 at 01:42

After I make changes in the theme editor and publish, the changes are still not displayed

#301146 Copied Theme version: 2 WooCommerce version: 5.8

8 Answers

Rose Tyler

Support staff

September 3, 2021 at 06:53

Hello,

What exactly can’t be changed?
Provide temporary wp-admin access, so we can take a closer look.
If you want to edit header of the Home page, go to Theme Options > Header builder > Multiple headers > edit header for the Front page.
Here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc

Regards

#301155 Copied

grover

Participant

September 3, 2021 at 14:32

I want to modify the LOGO and the preview does not respond after I click Publish. How can I provide temporary access?

#301222 Copied

Rose Tyler

Support staff

September 3, 2021 at 15:04

Hello,

Have you checked Multiple headers?
About temporary access, create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#301225 Copied

grover

Participant

September 6, 2021 at 20:02

I cannot successfully publish anything I modified

Please contact administrator
for this information.

#301467 Copied

grover

Participant

September 6, 2021 at 20:12

For example, I removed the website template LOGO and released it, but the LOGO will still be displayed when I enter the website through plateaustar.com

#301469 Copied

Rose Tyler

Support staff

September 7, 2021 at 07:53

Hello,

On your site not our theme is activated now, and we cant login – https://prnt.sc/1rgmk81
About the logo, it can be cache or Multiple headers. So check Shop or any other page, not Home, and clear cache of browser/server.

Regards

#301498 Copied

grover

Participant

September 7, 2021 at 16:11

In the preview I can do it, but in the live site I can’t.

#301567 Copied

Rose Tyler

Support staff

September 8, 2021 at 16:06

Please check the previous reply.
1/ We can’t login to your site. Please provide URL and temporary wp-admin access that work.
2/ Theme Options > Header builder > Multiple headers > edit header for the Front page. If this doesn’t work, we need to login your site to be able to check the problem.

Regards

#301669 Copied
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