This topic has 11 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow
Hi,
I’m having some issues when installing demos (as shown in the picture)
– Home page : http://prnt.sc/1rhm3hv
– Home page : http://prnt.sc/1rhm633
– System Requirements: http://prnt.sc/1rhmbda
Can you tell me what the problem was?
This domain is just for testing.
I will install the theme again on another WordPress site so I want to know the cause of the problem so it doesn’t happen again.
I tried importing the demo, same problem happened.
Hello,
We are not sure why it doesn’t work for you. Such situation can be caused by a conflict with a 3rd party plugin or maybe something from the server side causes it. We can help you with the import manually, just provide URL and temporary wp-admin access.
Regards
I wasted 5 days and this problem is not resolved yet
how i can Import it manually
Hello,
Try to disable all the plugins that you have installed before the demo content import and only after that start the import process. If it does not help then provide us with WP Dashboard access to your site to check the issue.
Regards
I did everything I could.
I installed a new WordPress site, but the same problem occurs
Hello,
What is the link to your site?
Regards
Another problem when I try to register my theme:
You have activated your purchase code more than 15 times.
Hello,
Demo content was installed and I did not face any issues with that.
Regards
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