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My Site is very Slow - by Max Zone - on WordPress WooCommerce support

This topic has 24 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

Max Zone

Participant

September 20, 2021 at 16:11

My Website Seems to be Very Very Slow . My hosting Is very Fast .
Please Can You Check it .
https://fancyra.com/
Thankyou

#302851 Copied Theme version: 8.0.6

23 Answers

Max Zone

Participant

September 20, 2021 at 16:18

After the Order is Processed from the customer the Check out time is very very Slow it Takes to more than 30 second to complete the order . Some time it’s fast some time it’s slow

#302852 Copied

Max Zone

Participant

September 21, 2021 at 07:33

How to remove Highlighted part from shop page ?

Please contact administrator
for this information.

#302921 Copied

Max Zone

Participant

September 22, 2021 at 12:06

????

#303083 Copied

Olga Barlow

Support staff

September 22, 2021 at 17:15

Hello,

Take my apologies for the delay in answering.
If your site works sometimes slow, sometimes fast then the issue is not related to the theme and you need to contact your hosting provider to check it in more detail.

To remove the shop banner go to Theme Options > WooCommerce > Shop > Shop page layout > remove static block shortcode from the Shop banners content filed.

Regards

#303150 Copied

Max Zone

Participant

September 24, 2021 at 05:52

After the Order is Processed from the customer the Check out time is very very Slow it Takes to more than 30 second to complete the order . Some time it’s fast some time it’s slow

Site URL: http://fancyra.com/

#303309 Copied

Olga Barlow

Support staff

September 27, 2021 at 15:52

Hello,

I checked your site and did not face any delay with the checkout process https://recordit.co/cZji6JSSBX

Regards

#303658 Copied

Max Zone

Participant

September 29, 2021 at 12:26

I can’t Search Product by their SKU Number . Can you Please Check That till Yesterday it was Working Well but From Today it Stopped Working .
Please Check it .
Thankyou

#303925 Copied

Olga Barlow

Support staff

September 30, 2021 at 16:08

Hello,

I checked and it searches by SKU https://gyazo.com/16e00fc628ccbe0ffee14945b92e580e
What SKU did you use to get the issue?

Regards

#304040 Copied

Max Zone

Participant

October 1, 2021 at 07:07

Hello Can you Check in This Link i have Shared . Ploblem in searching SKU
https://files.fm/u/3tycvjkur

Please contact administrator
for this information.

#304078 Copied

Olga Barlow

Support staff

October 1, 2021 at 20:03

Hello,

Provide us with WP Dashboard and FTP access to your site, please.

Regards

#304219 Copied

Max Zone

Participant

October 3, 2021 at 05:53

Please Check and Rectify it .
Thankyou

Please contact administrator
for this information.

#304313 Copied

Max Zone

Participant

October 4, 2021 at 06:59

???

#304379 Copied

Olga Barlow

Support staff

October 4, 2021 at 16:14

Hello,

What about FTP access?

Regards

#304461 Copied

Max Zone

Participant

October 5, 2021 at 07:01

Please Check it

Please contact administrator
for this information.

#304534 Copied

Olga Barlow

Support staff

October 5, 2021 at 17:00

Hello,

Thank you. I passed your issue to our developers. I’ll inform you once they fix the issue.

Regards

#304643 Copied

Max Zone

Participant

October 6, 2021 at 09:45

Okey Please fix as soon as possible

#304709 Copied

Olga Barlow

Support staff

October 6, 2021 at 14:54

Hello,

Ok. I’ll try to speed up developers.

Regards

#304772 Copied

Max Zone

Participant

October 8, 2021 at 10:15

Still Not Solved ?

#304939 Copied

Olga Barlow

Support staff

October 8, 2021 at 14:55

Hello,

Check now. If you use Load JavaScript deferred in cache plugin settings then also enable Combine JavaScript files https://prnt.sc/1v63o0k in other case scripts are loaded in the wrong order and cause issues.

Regards

#304967 Copied

Max Zone

Participant

October 9, 2021 at 15:47

Footer Widgets Toggle Action On Mobile after turning collapsed option on mobile why it’s creating problem in desktop view ?

Please contact administrator
for this information.

#305049 Copied

Rose Tyler

Support staff

October 10, 2021 at 16:00

Hello,

Provide URL and temporary wp-admin access. What browser do you use? What version of the browser? Try to check from different devices.

Regards

#305088 Copied

Max Zone

Participant

October 17, 2021 at 18:37

Can you solve this allignment in single page for add to cart option ?

Please contact administrator
for this information.

#305673 Copied

Olga Barlow

Support staff

October 18, 2021 at 14:01

Hello,

This issue is caused by cache. It looks that your cache plugin caches the desktop version for the mobile. What cache plugin do you use? Could you, provide us with WP Dashboard access to your site to check the cache plugin settings and try to help you?

Regards

#305733 Copied
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