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Error when translating - by menichetti - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

menichetti

Participant

September 24, 2021 at 08:11

Hello
A few days ago I installed version 6.3.3 of woopress, it gives me an error with the translation, I use loco traslate I would like to be able to change cart for ¨ (carrito ¨)in Spanish)

#303321 Copied Theme version: 6.3.3

6 Answers

menichetti

Participant

September 24, 2021 at 17:50

https://prnt.sc/1thav6s

#303404 Copied

Rose Tyler

Support staff

September 25, 2021 at 16:10

Hello,

Please provide us with temporary wp-admin access.
Have you tried to synchronize translation files? Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated .pot file. Only after synchronization, you’ll be able to translate new strings or strings that were changed. Also, don’t forget to backup translation files before the synchronization.

Regards

#303467 Copied

menichetti

Participant

September 26, 2021 at 10:19

hi i have tried syncing and it doesn’t work, can i change the name with css? how would it be ?.

Another thing, how can I put a cart icon instead of a bag? I attach a photo
https://prnt.sc/1tovtxo
Thank you

#303493 Copied

Olga Barlow

Support staff

September 27, 2021 at 18:31

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue with the translation in more detail.

Regards

#303687 Copied

menichetti

Participant

September 27, 2021 at 21:29

Hello, they do not allow me to give access to wp dashborad and ftp, sorry, I can send you screenshots of what you need to see, to be able to manage it

#303702 Copied

Olga Barlow

Support staff

September 28, 2021 at 08:34

Hello,

I’m sorry but we can’t fix the issue by screenshot only. We need to check the site settings and your translation at least to find the reason of the issue. So, could you, please, provide us with WP Dashboard access to start? You can limit user permissions and allow us access to theme options, plugins and Loco translate settings.

Regards

#303723 Copied
Tagged: error, friendly, themes, translating, woocommerce, wordpress
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