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The new widget apply filters does not work

This topic has 10 replies, 3 voices, and was last updated 3 years, 1 months ago ago by gabrielet

gabrielet

Participant

September 24, 2021 at 16:37

In my ecommerce the new widget “apply filters” does not work.

Can you please check?

Thanks

#303395 Copied Theme version: 8.0.7 WooCommerce version: 5.7.1

9 Answers

Rose Tyler

Support staff

September 25, 2021 at 08:21

Hello,

As we can see, it works fine. Please clear cache and check one more time.
Could you record a video of the problem?

Regards

#303437 Copied

gabrielet

Participant

September 25, 2021 at 09:02

I clean the cache and it works … but now I have problems with the widgets that cleans the selected filters because it clears the filters in the shop but the same remain selected in the sidebar …

#303440 Copied

Rose Tyler

Support staff

September 25, 2021 at 09:22

Thanks for the reply.
Please provide temporary wp-admin and FTP access via the Private Content area. I will pass this question to our developers, they will be able to check and fix it after the weekend.

Regards

#303443 Copied

gabrielet

Participant

September 25, 2021 at 13:07

Sure, I have attached them.

Thanks.

Please contact administrator
for this information.

#303452 Copied

Rose Tyler

Support staff

September 25, 2021 at 14:13

Thanks. I will let you know once get any news from the technician’s team.

Regards

#303459 Copied

gabrielet

Participant

September 27, 2021 at 16:55

Any news?

#303669 Copied

Olga Barlow

Support staff

September 27, 2021 at 18:12

Hello,

We have a lot of requests these days. So, we need more time. Thank you for your patience.

Regards

#303677 Copied

Olga Barlow

Support staff

September 28, 2021 at 17:41

Hello,

Check now, please. Fix will be included in the next theme update.

Regards

#303785 Copied

gabrielet

Participant

September 29, 2021 at 09:18

It works, thanks.

#303857 Copied
Tagged: apply, best selling, filters, not working, themes, widget, woocommerce
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