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Problem when open my website in another browser

This topic has 4 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

alahdal

Participant

September 24, 2021 at 20:52

Hello,
when I try to show my website from another browsers it seems to be shifted on the right side of the page!
https://prnt.sc/1thw6fo

but when I open it from my browsers it seems okay, what the problem?
https://prnt.sc/1thwd3z

also how can I remove this part of the product ?
https://prnt.sc/1ti0q3p

Thanks for helping

Please, contact administrator
for this information.

#303418 Copied Theme version: .8.0.6 WooCommerce version: lastest

3 Answers

Rose Tyler

Support staff

September 25, 2021 at 07:53

Hello,

1/ It is the result of cache. Do you use CDN? Clear all cache
2/ Theme Options > Woocommerce > Shop elements > Brands > Show Product Brands On Grid/List > Off

Regards

#303433 Copied

alahdal

Participant

September 26, 2021 at 00:38

1/ yes, I am using CDN provided by my host, I have tried to clear the cache from different browsers but the same problem!

2/ thanks it worked with me.

#303476 Copied

Rose Tyler

Support staff

September 26, 2021 at 12:33

Hello,

1/ You need to clear CDN and server cache
2/ You’re welcome!

Regards

#303498 Copied
Tagged: browser problem, solution, themes, troubleshooting, woocommerce, wordpress
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Problem when open my website in another browser

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