Single Product Gallery (section 2) no longer sticky when switch tabs

This topic has 12 replies, 3 voices, and was last updated 3 years, 2 months ago ago by smpsllc

  • Avatar: smpsllc
    smpsllc
    Participant
    September 27, 2021 at 20:28

    Hello, could you please fix this issue in the single product page of online-courses template, when switch between tabs the sticky section no longer sticky, take a look on the main example :
    https://xstore.8theme.com/elementor/demos/online-courses/product/master-jquery-in-short-period-of-time-with-beginer/

    try to change the tab from description to Instructor for example and you will see.

    thanks

    11 Answers
    Avatar: smpsllc
    smpsllc
    Participant
    September 28, 2021 at 18:18

    any updates ??

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 28, 2021 at 18:47

    Hello,

    Take our apologies for the delay in answering. Out developers are working to find fix for the mentioned issue. I’ll inform you once we get the solution.

    Regards

    Avatar: smpsllc
    smpsllc
    Participant
    October 4, 2021 at 21:28

    Hey, it’s already 6 days ago .. it will take longer than that to fix that issue ?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 6, 2021 at 09:29

    Hello,

    Sorry for the delay. We have fixed the issue on the demo. We’ll include the fix in the next theme update. If you provide us with WP Dashboard and FTP access to your site we’ll be able to fix that on your site.

    Regards

    Avatar: smpsllc
    smpsllc
    Participant
    October 7, 2021 at 21:20

    okay

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 8, 2021 at 14:23

    Hello,

    Thanks for the reply. Provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: smpsllc
    smpsllc
    Participant
    October 9, 2021 at 13:47

    you can also use wp_file_manager extension it’s already installed.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 9, 2021 at 15:17

    Hello,

    Thanks for the reply. Our technicians will be back to work after the weekend.
    Please be patient.

    Regards

    Avatar: smpsllc
    smpsllc
    Participant
    October 11, 2021 at 20:02

    are your technicians fix the problem on my account ?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 12, 2021 at 15:23

    Hello,

    Fixed. Check now.

    Regards

    Avatar: smpsllc
    smpsllc
    Participant
    October 12, 2021 at 20:38

    thank you

  • Viewing 12 results - 1 through 12 (of 12 total)

The issue related to '‘Single Product Gallery (section 2) no longer sticky when switch tabs’' has been successfully resolved, and the topic is now closed for further responses

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